Who we are
This website is run by Goodwill Logistics Ltd, a company registered in England and Wales (company number 10732900). Our address is Unit D, Knaves Beech Way, Loudwater, High Wycombe, Buckinghamshire HP10 9QY.
We are the controller of the personal details you send us through this website. If you have a question about this policy or about your details, email info@goodwilllogistics.co.uk or call 01753 525959.
What we collect
- Your name, company name, email address and phone number
- Collection and delivery postcodes and addresses
- Details of the goods, vehicle and dates you ask us to quote for
- Anything else you choose to tell us in a message
- Your IP address and browser type, which are recorded when you send a form
How we use your details
We use your details to reply to your enquiry, prepare a quote, carry out the work if you go ahead, and keep a record of our dealings with you.
We do this because you have asked us to take steps towards providing a service, and because we have a legitimate interest in running our business and responding to the people who contact us. We do not sell your details or pass them to anyone else for their marketing.
Who helps us run this website
We use a small number of service providers to operate the site. Netlify hosts the website and stores the forms you send. When you enter a postcode, it is sent to a postcode lookup service (Ideal Postcodes or Postcodes.io) so we can show you the matching addresses. The fonts on this site are supplied by Google Fonts, so your browser contacts Google to load them.
Some of these providers are based outside the United Kingdom.
Cookies
This website does not use advertising or analytics cookies.
How long we keep your details
We keep enquiry and quote details for as long as we need them to deal with your request and to maintain our business records.
Your rights
You can ask us for a copy of the personal details we hold about you, ask us to correct or delete them, or object to how we use them. To do any of these, contact us using the details above.
If you are unhappy with how we have handled your details, you can complain to the Information Commissioner's Office at ico.org.uk.
Changes to this policy
We may update this policy from time to time. This version was last updated on 12 November 2026.
